ListenIn Support

One song a day, with friends.

Something not working, or have an idea? Email us and we'll get back to you, usually within a day or two.

Email Support

Tell us your iPhone model, iOS version, and what happened. It helps us fix things fast.

FAQ

How do I post my song?

Tap post, then search or paste a Spotify or Apple Music track link. You get one song per day, so choose well.

How do I add friends?

Go to Add Friend and search by username, or share your invite code.

What happens if I miss a day?

Your streak resets. ListenIn Plus members can repair a broken streak once a month.

What's in ListenIn Plus?

Streak Repair, Year in Review, Song Journal, App Themes, and a custom reminder time. It's available monthly or yearly.

How do I cancel or manage my subscription?

Subscriptions are handled by Apple. Open the Settings app → tap your name → Subscriptions → ListenIn Plus. Cancel at least 24 hours before renewal to avoid being charged for the next period. For refunds, visit reportaproblem.apple.com.

I got a new phone. How do I restore Plus?

Sign in with the same Apple ID and tap Restore Purchases on the Plus screen.

The wrong song showed up when I pasted a link.

Make sure the link points to a single track, not an album or playlist. If it still happens, email us the link.

How do I delete my account?

In the app, go to Profile → Delete Account. This permanently removes your account and data. You can also email us to request deletion.

Privacy

Read our Privacy Policy.